F.A.Q.
Got questions? Find here the answers to the most frequently asked questions about our services, booking formalities, how a dive unfolds and much more. If you can’t find the answer to your question, feel free to contact us via our Contact page.
How can I book a dive?
You can book directly online on our website via the secure booking form. Simply choose your activity, check availability, and complete your booking with online payment.
What is the cancellation policy for my booking?
You can cancel or reschedule your booking up to 48 hours before the planned dive date. After that, cancellation fees may apply. For full details, please read our booking conditions or contact us.
What is the minimum age for an introductory dive?
The minimum age for an introductory dive is 8 years, under the supervision of a qualified instructor. We offer activities tailored to young divers and guarantee a safe experience.
Do I need my own diving equipment?
No, we provide all the equipment you need for your dive, including wetsuit, mask, fins, regulator and BCD. If you own your own equipment and would like to use it, you are of course welcome to!
What should I bring for a day of diving?
We recommend bringing a swimsuit, a towel, reef-safe sunscreen, and a bottle of water. Also bring a light jacket, especially for early-morning or evening dives.
Do I need a certification to dive?
No certification is required for introductory dives. If you wish to dive independently or access deeper sites, we offer certification courses (FFESSM) suited to beginners and experienced divers alike.
Are the dives supervised?
Yes, all our dives are supervised by certified instructors. Whether you are a beginner or an expert, our team accompanies you every step of the way to ensure your safety and give you an unforgettable experience.
How long does a dive last?
The dive itself varies depending on the activity, but on average a dive lasts between 45 minutes and 1 hour. The total time, including briefing, gearing up and the return trip, is about 2.5 to 3 hours.
Can I dive if I am not a strong swimmer?
Yes, you can do an introductory dive even if you are not an excellent swimmer, as you will always be accompanied by an instructor who will guide you safely. However, being comfortable in the water is recommended for a better experience.
Are there any medical contraindications to diving?
Certain health conditions (heart, respiratory or ENT problems, a history of fainting, etc.) may rule out diving. We recommend consulting a doctor before diving, especially if you have any doubts about your physical condition.
What do you offer for experienced divers?
For experienced divers, we offer technical and deep dives, as well as explorations of specific sites such as wrecks or remote reefs. Feel free to visit our Services page to find out more.
Can we see whales, and when?
Humpback whales can be observed from July to September on our cetacean trips, with fins, mask and snorkel from the surface, respecting the animals and the regulations. Dolphins are present all year round.
Do you offer services in English or other languages?
Yes, depending on the instructors on duty, we can welcome you in English, German or Spanish. Just let us know when booking.
